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System Requirements

AP Media Agent Configuration Dashboard

The AP Media Agent Configuration Dashboard works with the Web browser versions listed below. If you do not have these versions installed, please upgrade.

  • MS Windows. The latest version of Google Chrome, Mozilla Firefox or Microsoft Internet Explorer.
  • Mac OS X. The latest version of Google Chrome, Apple Safari or Mozilla Firefox.
  • Linux. The latest version of Google Chrome or Mozilla Firefox.

AP Media Agent

  • Certified platforms. Windows 7, Mac OS X High Sierra and CentOS Linux 7. Although not extensively tested on other platforms, the agent will most likely work on any platform that supports the latest version of Java Runtime Environment (JRE).


    AP Media Agent does not support the Mac PowerPC platform. AP recommends running the agent on an Intel-based machine.

  • Java Runtime Environment (JRE). Running the agent requires a compatible Java Runtime Environment (JRE) installation on the computer where you will run the agent. There are many compatible Java versions on many operating systems, and you should choose the one that is the most appropriate for your needs. It is always recommended that you use the newest available release version of the JRE you chose and keep it up to date with the latest security patches and bug fixes. If you are unsure of which JRE to choose for your installation, you can use Oracle's Open JDK (, which is free for all commercial use under the GNU General Public License. Oracle also now offers a paid licensed version with support and more frequent updates ( Mac OS X users can install the latest Java version via Software Update.

  • Administrator rights on the machine running the agent. For example, your account must be able to install applications and create and delete files and folders.

    • Running the agent as Administrator on a Windows system that has User Access Control (UAC). If you are running the agent on a Windows system that has UAC; for example, Windows 10, Windows 7 or Windows Server 2012, you must run the agent as Administrator or disable UAC. The recommended method for running as Administrator is to launch a command prompt as Administrator and then launch the agent jar file from that command prompt; for example:

      java -jar agent.jar

    • Running the agent as root user on Linux. On Linux, if your distribution by default does not allow the root user login, you must run the agent from the Terminal as root user; for example:

      sudo java -jar agent.jar